Our Success Stories:

These are some of our success stories:

 

•  Ginza Bairin 8th Anniversary - $8.80 Tonkatsu Promotion: 

  • Saw 1000 visits/day (1 outlet, Orchard)

•  Santouka Day:

  • Saw 1600 bowls sold/day (2 outlets)

•  Hokkaido Fair Survey (Official Government Survey):

  • Saw 4000 answers/3 weeks

•  Aube Salon Opening Promo:

  • Saw 70 visits/month (1 outlet)

• Ikkousha day

  • 700 bowls sold/day (All outlets)

Digital Stamp -

Results for Ramen Brand A
 

 

• Results:

  • Usage of the digital stamp saw improvement in repeat stamp card user count per month and per day

  • Monthly repeat stamp card users were also maintained at a high percentage of users each month

  • Stamp usage count steadily increased over time, indicating its effectiveness of the loyalty program in attracting repeat customers

Universal Points and VIP system -

Case Study of F&B Brand E
 

 

• Situation:

  • An F&B outlet which has 3 outlets in Singapore

  • Used Digital Stamp for 2 years
     

• Problem:

  • Not able to capture data of customer unit price (spending amount) or when stamp activation occurs

  • Outlet in Orchard has less sales on Mondays-Tuesdays compared to outlets outside town area
     

• Wants:

  • More detailed customer expenditure data

  • Increase Monday-Tuesday sales for the Orchard outlet

 

 

 

 

• Solution:

  • Switched from Digital Stamp to Universal Points system

    • Ability to implement VIP system available

  • Implemented a 30% off bill discount for VIP holders

    • Only with expenditures at the Orchard Outlet on Mondays-Tuesdays

 

• Results:

  • More customer expenditure data available

    • Point Activation sources, Number of Transactions, Coupon/Reward redemption data

  • Sales from Orchard Outlet increased by 1.5 times on Mondays

    • Customers attracted by VIP privileges, visited outlet more

    • VIP holders who used the 30% off discount tended to purchase higher-priced items