Our Success Stories:
These are some of our success stories:
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Ginza Bairin 8th Anniversary - $8.80 Tonkatsu Promotion:
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Saw 1000 visits/day (1 outlet, Orchard)
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Santouka Day:
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Saw 1600 bowls sold/day (2 outlets)
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Hokkaido Fair Survey (Official Government Survey):
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Saw 4000 answers/3 weeks
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Aube Salon Opening Promo:
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Saw 70 visits/month (1 outlet)
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Ikkousha day
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700 bowls sold/day (All outlets)
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Digital Stamp -
Results for Ramen Brand A
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Results:
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Usage of the digital stamp saw improvement in repeat stamp card user count per month and per day
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Monthly repeat stamp card users were also maintained at a high percentage of users each month
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Stamp usage count steadily increased over time, indicating its effectiveness of the loyalty program in attracting repeat customers
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Universal Points and VIP system -
Case Study of F&B Brand E
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Situation:
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An F&B outlet which has 3 outlets in Singapore
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Used Digital Stamp for 2 years
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Problem:
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Not able to capture data of customer unit price (spending amount) or when stamp activation occurs
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Outlet in Orchard has less sales on Mondays-Tuesdays compared to outlets outside town area
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Wants:
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More detailed customer expenditure data
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Increase Monday-Tuesday sales for the Orchard outlet
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Solution:
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Switched from Digital Stamp to Universal Points system
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Ability to implement VIP system available
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Implemented a 30% off bill discount for VIP holders
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Only with expenditures at the Orchard Outlet on Mondays-Tuesdays
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Results:
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More customer expenditure data available
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Point Activation sources, Number of Transactions, Coupon/Reward redemption data
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Sales from Orchard Outlet increased by 1.5 times on Mondays
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Customers attracted by VIP privileges, visited outlet more
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VIP holders who used the 30% off discount tended to purchase higher-priced items
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